terms & policies

PRIVATE SHEF DINING EXPERIENCE

• Rate is $125.00 per hour. Not including food cost for a custom menu and additional rental and set up fees.

Contact for more information.

CATERING

• $500.00 minimum in order to book

• All orders must be placed at least 5 days prior to the event. 10 days for orders for 100+ guest.
• 
  All orders require a 50% non-refundable deposit upon agreement/invoice or placement of order. The remaining amount is due three days (72hrs) prior to the event. Only a deposit guarantees your date!

• *All holiday season orders must be paid in full (November - January) at the time of placing your order.*

•  Pricing on seafood and wings dishes may vary according to market price.

• All orders include disposable paper dishware an​d plastic cutlery. Two sternos & one wire stand pack will be an additional $10.00 each. 

• Formal chafer dishes are an additional $40.00 each. -Premium plastic dishware and cutlery and/or formal dishware and cutlery can be purchased at an additional cost or through a third party vendor. 

GRATUITY & SERVICE FEE TERMS

• 12% Gratuity added to all drop-off orders.

• 20% Gratuity charge will be added to all on-site worked events.

• $200.00 onsite service fee will be added for to any event that requires Breakfast Belles’ staff to stay at an event. (This fee includes delivery, set-up/prep, serving & breakdown of food only!)

• If the venue requires vendor insurance, please notify us at least 10 business in advance to have processed.

REFUND & CANCELLATIONS​​

No refunds! In order to receive a store credit /gift certificate you must cancel your order 72 hours before the scheduled event start time. Please note you will not receive credit for any perishable items

PAYMENTS

Cash, American Express, MasterCard, Visa and PayPal. 

No personal checks! 

•   To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, PLEASE MAKE SURE THAT YOUR ADDRESS IS ENTERED CORRECTLY AT CHECKOUT and includes all relevant and/or required information. 

• The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. 

• We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

• WE DO NOT edit customer's shipping information. We do not issue refunds or credits for packages that the carrier confirms as being "in transit" or "delivered" based on any wrong information given by the customer.

PROCESSING TIME

• All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Most orders ship within 4-5  business days after an order is placed...unless there is a delay due to high demand of our products.
• 
  Once your order is shipped, you will receive an automated tracking number to the email address you provided upon ordering. We are not responsible or edit wrong email address information.

CLAIMS

• Breakfast Belles does not hold or accept responsibility for packages that have been reported as "in transit" or "delivered" by the shipping carrier (USPS or DHL). 

• We do not issue refunds or credits for packages that the carrier confirms as being "in transit" or "delivered" .  You must file a claim with the shipping carrier yourself at https://www.usps.com/help/missing-mail.htm  

• Any other shipping or customer service related issues please contact: info@breakfastbelles.com